Privacy Policy

Information We Collect

When you use our services, we may collect:

• Contact details such as your name, phone number, email address, and mailing address;
• Membership, vehicle, and traffic-citation information you provide to receive services;
• Payment information necessary to process a purchase. Card and payment details are handled by our third-party payment processors (including PayPal); we do not store full card numbers on our servers;
• Communications you send us and your service or support history; and
• Technical data automatically collected through your browser, such as IP address, device type, and pages viewed, including via cookies and similar technologies.

How We Use Your Information

• Process payments and fulfill memberships, courses, and product orders;
• Dispatch and coordinate roadside assistance and related services;
• Contact you by phone, text message, or email about your account or order;
• Provide customer support and respond to your inquiries;
• Improve our website, products, and services; and
• Comply with applicable legal, tax, and regulatory obligations.

Payments

Purchases on this site are processed by third-party payment providers, including PayPal and our card processor. Your payment is subject to the applicable provider’s own terms and privacy policy. We receive confirmation of your transaction and limited details needed to fulfill your order, but we do not receive or store your full payment card number.

Communications Consent

By providing your contact information, you consent to receive calls, text messages (including autodialed and pre-recorded messages), and emails from us regarding your account, orders, and services. Consent is not a condition of purchase. Message and data rates may apply. You may opt out of text messages by replying STOP, and opt out of marketing emails using the unsubscribe link in any message.

How We Share Information

• Payment processors and service providers who help us operate our business;
• Roadside service providers and dispatchers needed to deliver assistance;
• The DMV or its reporting vendors as required to report traffic school completion;
• Legal and regulatory authorities when required by law; and
• A successor entity in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information for monetary consideration.

Cookies and Analytics

We use cookies and similar technologies, including Google Analytics, to understand how visitors use our site and to improve our services. You can control cookies through your browser settings. Disabling cookies may affect how the site functions.

Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the personal information we collect. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of your personal information, and to opt out of certain uses. California residents may have additional rights under the California Consumer Privacy Act (CCPA). To exercise any of these rights, please contact us using the information below.

Children’s Privacy

Our website is not directed to children under 18, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, contact us at contact@fastrakroadside.com or (877) 296-0808.