Need Immediate Help?
If you're stranded or have a roadside emergency, call now — help is available 24/7.
📞 1-800-745-579124 hours a day • 7 days a week • 365 days a year
How to Request Roadside Assistance
Call the 24/7 Emergency Dispatch Line
This is the fastest way to get help. Have your membership info ready.
📞 Call Now: 1-800-745-5791Provide Your Membership Info
Tell the dispatcher your Producer Code (155455), Member Number, and Plan Letter (AP or B). These are on your membership card or confirmation email.
Describe Your Situation
Tell them your location, what happened (flat tire, dead battery, locked out, need a tow, etc.), and how many people are in the vehicle.
Stay Safe While You Wait
Turn on hazard lights, move to a safe location if possible, and stay with your vehicle. Average response time is 30-45 minutes.
Sign for Service — No Payment Needed
When the service provider arrives, simply sign the receipt. No out-of-pocket payment for covered services (towing within your plan's mileage limit, tire change, jump start, lockout, fuel delivery).
Info You'll Need When You Call
Producer Code
155455
FasTrak Insurance Solutions
Your Member Number
On your membership card / confirmation email
Plan Letter
AP or B
AP = Plan A, B = Plan B
Common Situations We Handle
Dead Battery
We dispatch a service vehicle to jump start your battery or make minor adjustments to cables and connections.
💡 Tip: Turn off all lights, AC, and electronics while waiting.
Flat Tire
We send someone to change your flat with your spare tire. You must have a usable spare in the vehicle.
💡 Tip: Don't attempt to change it on a highway shoulder — call us.
Locked Out
A locksmith is dispatched to get you back into your vehicle. Access to passenger compartment only.
💡 Tip: Stay with your vehicle in a safe, well-lit area.
Out of Gas
We deliver fuel to your location. You pay only for the cost of the gasoline — delivery is free.
💡 Tip: Note the closest cross streets to give dispatch your exact location.
Need a Tow
We tow your vehicle up to your plan limit (10 miles Plan A, 15 miles Plan B) at no cost. Additional miles can be negotiated before dispatch.
💡 Tip: Know where you want to be towed before calling — shop, home, or dealer.
Breakdown / Won't Start
A service vehicle is dispatched to perform minor mechanical adjustments to get your car running under its own power.
💡 Tip: If the car is smoking, making unusual sounds, or leaking fluid — don't try to start it. Call us.
Filing a Rental Reimbursement Claim (Plan B Only)
If your vehicle needs repairs due to an accident with another vehicle, Plan B members can be reimbursed up to $15/day for up to 5 days of rental car expenses.
To file your claim:
- Call 1-888-684-9327 within 60 days of the incident (M-F 9am-5pm ET)
- You'll receive a claim form — complete and return with:
- ✓ Police report
- ✓ Original receipt from licensed rental agency
- ✓ Repair bill showing car was released to you
- ✓ Repair estimate from repair facility
- ✓ Statement showing repair dates
Note: Reimbursement starts on day 2 of rental. Does not include taxes, insurance, or surcharges. This benefit is excess of any other coverage.
Not a Member Yet?
Get 24/7 roadside protection for your vehicle — plans starting at just $99 for 6 months.
THIS IS NOT AN INSURANCE CONTRACT. Services administered by Nation Motor Club, LLC dba Nation Safe Drivers. CA Motor Club Permit #5157-3.